Successful Sample Shipment to Russian Customer Dima on October 12, 2024

Today, October 12, 2024, is both an ordinary and extraordinary day for our team, filled with a sense of accomplishment and joy. We successfully dispatched a batch of meticulously prepared samples to Russia, with Dima as the recipient—a client we have recently been most proud of. This collaboration has not only deepened our understanding of customer needs but also reaffirmed our competitiveness and service quality in the international market.

Dima, a decisive and swift customer, made the transaction process exceptionally smooth for us. After the deal was closed, I out of curiosity asked him why he made his decision so quickly. Dima's response was impressive and made us deeply honored. It turned out that he had been a loyal browser of China's 1688 platform for two months, silently monitoring our store throughout this period. During this time, he not only engaged in in-depth conversations with our customer service team multiple times using different identities but also conducted thorough data comparisons, gaining a comprehensive understanding of our products. Dima stated that it was our professional attitude, detailed product introductions, and patient explanations that led him to choose us among many suppliers.

In addition to recognizing our products and services, Dima particularly mentioned the significant help we provided in the payment process. Given the complex and volatile international situation, Russian customers indeed face many challenges when making payments. Fortunately, our team anticipated this difficulty and prepared a professional solution for it. It was this thoughtful service that made Dima firmly choose us among many options, becoming our valued customer.

The products in this order include: 10-liter waterers, 7-liter waterers, 9-liter feed buckets, 3.5-liter feed buckets, and 185 yellow long pigeon feed troughs. These products have undergone rigorous quality inspections to ensure they meet the actual needs of Dima and his customers. For customers who wish to further understand the detailed data of these products, we provide convenient contact methods. You can reach our customer service team through the following channels:

WeChat ID: RBLCHN
WhatsApp Account: +8615832658852
We look forward to establishing long-term and stable partnerships with more customers like Dima, jointly creating an even brighter future. In the days ahead, we will continue to adhere to the principle of "Customer First, Quality First," providing every customer with the highest quality products and services.